A manager can be defined as a person who is responsible for controlling or administering all or part of a company or an organization. He is the one “in charge” of certain/all activities of a firm/organization. A great business manager is not just a term that can be associated with any managers; one has to earn that tag. Managers just don’t supervise employees; they also make crucial decisions that affect the company directly.

There ought to be various qualities in a manager that will transform him into the “great” category: personal qualities, business qualities, communicative qualities and also relationship qualities. On a wider aspect, a manager needs to have certain attributes in him that are not just necessary but sufficient to be “great”.

A list that exemplifies on the various traits of a “great” business manager:

  • Having strong verbal as well as written communicative skills is required to be effective in business management.
  • It is often the case with managers that they have to juggle their job, family and their social life, all at a time. Hence, good organizational skills could be helpful in these situations.
  • One needs to be really passionate about a job in business management. As the famous saying goes, ‘If one does what he/she loves, it’s hard not to succeed’.
  • Self-motivation can count to be one of the primary requirements of a successful business manager. The ability to keep going, to take charge of situations and also to keep motivating others is a very important personal characteristic of a good manager.
  • It is expected from a manager to provide the company’s clients with the best customer service possible. Whatever a situation may demand, be it any problem with the customer, the manager should have the potential to diffuse the situation.
  • Being trustworthy and dependable are also important traits of a great manager. A manager, as explicated above, is someone who manages; hence, its expected of him to always show up in time, be someone who does not stack off on the job and can be counted on to work extra hours when necessary. It is his footsteps and example that his employees can follow. He should also be the middleman during conflicts between the upper and lower level employees.
  • Remaining calm in a heated up situation is important to control chaos. A manager should be a ‘composed individual’ and an ‘effective communicator’. He should never lose his calm. He should also control his emotions and not let them come in the way of making business decisions.
  • However, being calm does not necessarily mean being indifferent. A great manager is one who faces every problem with a smile and approaches every project with an optimistic attitude. His attitude will reflect on his subordinates and is accountable for his employees’ rash behavior.
  • A manager is a team player, who is committed to working with a team of people and not solely for his beneficial goals. His collaboration with his team will also be reflected in their success in business.
  •  In order to reach the top of the industry, one should have complete knowledge of his field; he should be able to answer all the doubts and questions of the clients, staff, and customers.
  • Leadership skills are another very important characteristic of a great manager. A great manager is one who is confident, someone who can address the public persuasively and delegate tasks according to his employees’ abilities. He should be a person that people will feel comfortable discussing their problems to and also be taking orders from.
  • In order for the business to flourish, foresight is important. A great manager possesses that and also can understand the capabilities of his team members.
  • Being an active listener, showing empathy, being honest, possessing a good sense of humor, being open-minded, flexible, someone with controlled egos, etc are all personal qualities that help a manager become a “great” one.
  • Appreciating the employees and respecting them is equally important in order to be respected and appreciated back.
  • A great manager has to be fair while dealing with both people and issues. He is expected to be mature in allowing others to take credit for positive outcomes.
  • Although a manager does not need to be a law expert, He should be aware of the existing legal implications of sexual harassment, confidentiality, etc.
  • A great manager should also practice and organize his/her presentations before giving them in order to avoid unwanted problems.

Therefore, it’s not just the business technicalities that will help a manager reach the topmost position but also the kind of person one is. Hence, one should follow these criteria and develop these in order to become a great manager.